Frequently Asked Questions

  • We're your expert guides to a seamless, personalized travel experience. Beyond simply booking accommodations, we serve as your dedicated planners, customizing every aspect of your journey to match your unique preferences. Additionally, we invest the time in thorough research to uncover the best options that you may not be able to find on your own. Through our strategic partnerships with hotels and resorts worldwide, we secure additional perks and amenities that you wouldn't be able to access on your own. Our partnerships elevate your stay with an extra layer of luxury and convenience.

  • Daily breakfast
    At many properties booked through preferred programs, breakfast for two is included automatically.

    Complimentary hotel credits
    Many partner hotels offer $100+ hotel or resort credits that can be used for dining, spa, activities, etc.

    Room upgrades
    You’re prioritized for complimentary upgrades to a better room category whenever possible.

    Early check-in & late check-out
    Partners often extend flexibility on arrival and departure times when available.

    Welcome amenities
    Properties will often provide a special welcome gift or note from management.

  • So here’s the truth: we don’t work for free. For each hotel, vacation package or cruise that we book, we are paid by one of our travel partners in the form of commission. Bottom line, we must book the trip on your behalf.

  • Just as you would pay for the services of an accountant or attorney, our planning services offer extreme value, often times in ways that you could not get on your own.

    Our firsthand knowledge of the destinations we sell and access to the best tour guides, drivers and more is unparalleled and cannot be replicated, even with hundreds of hours of research. We feel that these costs are a fair amount for our hard work, and hope you’ll agree.

  • Almost everything except flights.*

    On your behalf we will book:

    • All accomodations

    • All ground transfers

    • All daily activities & excursions

    *If you wish for us to book any flights on your behalf, we can absolutely do so but there may be fees involved with this service.

  • We love points. Truly. Next-level, spreadsheet-having, borderline unwell about them. That said, we can’t book trips using points. Hotels, cruise lines, and tour companies don’t pay commission on point bookings.

  • The ideal timing for planning your trip varies based on the type of journey and destination. As a general guideline, we suggest starting the planning process approximately 5-6 months before your intended travel date. This allows us to prioritize your preferences and secure the best available options early on. However, we understand that spontaneity can add to the excitement of travel, so we're also here to accommodate last-minute trips and ensure they're just as enjoyable!

  • Absolutely! Whether you're actively planning your next getaway or simply exploring ideas for your next adventure, don't hesitate to get in touch. Our complimentary consultation calls are designed to help you explore your options, even if you haven't settled on a date or destination yet. We're here to support you at every stage of your travel journey.

  • If you've already made your hotel reservation, don't fret! Just drop us a line and we'll look into a 'takeover booking' for you. This involves us being added as the agent of record, ensuring you still enjoy all the perks without any additional expense. And when it comes to planning, rest assured we’ll seamlessly step in wherever you left off.